Welcome to Our Help Site

• Accepted Payment Options
• Cancellation
• Trade Services

• About Company.
• Hours of Operation, Phone, Fax and Address
• Rebranding to Timber Build
• Reviews

• Where is your store located?

• Can these Wooden brackets be used as a supportive item?
• Do you offer CAD drawings?
• Do you offer different wood species
• How to request a Custom Quote?
• I don’t see anything I need from your stock items, can I provide my plans and have it custom made?
• What are the products made out of?
• What is the lead time on every order?

See all articles in Products & Manufacturing →

• Countersink
• Does your company provide Painting and Staining?
• Keyhole Kit Installed
• Rough Sawn Finish Option
• Rustic Option
• Smooth Finish Option
• True Rough Finish Option

• Can I have my order Expedited?
• Can the order be picked up?
• Do you deliver?
• Do you ship to Canada?
• How are the products shipped?
• Returns Policy