Shipping

  • Can I have my order Expedited?

    Yes. We offer, where available, Expedited Production and Expedited Shipping from Zip Code 30047. If available in your area, please select from the following options on the checkout page. Expedited Production - FedEx / UPS (Home Delivery) Expedited Production - FedEx / UPS (2nd Day) Expedited Pro...

  • Can the order be picked up?

    Absolutely, if you are local and want to pick your order up, please let us know, or when you check-out on-line select the "Local Pickup (Store - 125 Business Dr Lilburn)" option. Note: This option is only available in the Atlanta metro area.

  • Do you deliver?

    Absolutely, if you are local and like to have your order delivered by our truck, please let us know, or when you check-out online, select the "Local Delivery (YOUR County)" option. Note: This option is only available in the selected Atlanta metro zip codes.

  • Do you ship to Canada?

    Yes. The shipping cost will be calculated in the shopping cart. Please call Customer Support if you have any questions.

  • How are the products shipped?

    We ship most of our products via ground either by (FedEx, Ups, or USPS). Larger orders may be shipped via freight carrier.

  • Return Policy FAQ

    Link to Timber Build, Inc. Return Policy What is your standard return policy? You can return an item for a refund within 30 days of delivery if you're not satisfied, but all sales are final after that period. What items cannot be returned? Custom orders, certain specific product options, and ite...